Returns & refunds

  • What is your returns policy?

    If you have placed an order on Ztozz website, you have 30 days to notify us if you don't like your goods. You will be able to exchange or return them as you wish. The item has to have the original packaging and be in sellable condition in order to be returned. The return price will be billed towards the customer.

  • How do I get a refund? 

    We will refund you as soon as you let us know that you want a refund within 30 days of purchase date. You will be refunded on the card that you used to pay for your item or refunded by cheque if you paid in cash or by cheque.

  • How do I cancel my order? 

    If you would like the amend your order in any way, please contact us. There are no cancellation charges.